AI support agent for your business
Your AI support agent teammate
Respond Helper learns from your website, documents, and past conversations to automatically answer repetitive customer support questions.
See Respond Helper go live in 3 minutes
Add your content
Paste your website URL, upload PDFs, or write answers directly. Respond Helper learns from the information you already have.
Install it on your site
Follow the step-by-step setup guide for your website. Most businesses can launch without a developer.
Let it answer, and step in when needed
The AI replies instantly, 24/7. When a conversation needs a person, it escalates with the full context.
Answer faster, capture more leads, and stay in control
Respond Helper handles the repetitive questions, moves conversations forward, and knows when NOT to answer
Get answers backed by links to your site and uploaded content.
Set a goal for your AI agent and let it gently steer conversations toward it.
Collect prospect's contact details before your team follows up.
Recommend relevant product pages based on what customers are looking for.
Let your agent share relevant files, like price lists, menus, spec sheets, and brochures.
Routes complex questions to a human when needed.
Set the rules. Shape the conversation.
Control how your support agent welcomes visitors, guides conversations, captures leads, and avoids topics or actions you don't allow.
Safety rules for AI
Decide what the AI is allowed to handle, and the topics or actions it should avoid.
Welcome message
Greet every visitor with a custom opening line that fits your brand.
Conversation goal
Guide each chat toward an outcome, like a booking, quote, or sign-up.
Brand logo & color
Add your logo and colors so the widget looks like part of your site.
Conversation starters
Prompt visitors with the questions they ask most to get chats going.
Collect emails
Capture names, emails, and more in conversation.
Appointment booking
Let the support agent send your booking link naturally during the conversation.
Phone call
Give customers a way to call you when they'd rather talk to a person.
Custom forms
Build your own fields to collect exactly the details you need.
Revise AI answers
Fix any reply once, and the AI uses your correction in the future.
Email notifications
Get an email when a new lead or handoff needs your attention.
Human handoff
Pass the chat to your team with the full transcript when a person is needed.
Catch AI failures before customers do
Your AI agent should be helpful without making things up, going off-topic, or exposing sensitive data. Respond Helper is tested against common AI failure modes.
If the agent is not confident, it will acknowledge it and hand the conversation over to a human.
It strictly answer questions about your business/industry and redirects any off-topic requests.
Your business data stays private and isn’t exposed to customers.
Built to withstand attempts to manipulate, override, or hijack the agent.
Set custom guardrails and business rules so the agent behaves the way you want.
Works on any website
Go live in a few minutes. There’s a guided setup for major website platforms, and a quick copy-and-paste option if you’d rather do it yourself
Fluent in your customers’ language
Respond Helper detects 50+ languages and replies in the same one. There is nothing to set up.
From the founder
Why I built Respond Helper
I built Respond Helper because I was tired of answering the same support questions over and over, even when the answers were already in my FAQ.
At the time, I couldn't afford to hire a support team, so built an AI agent that learns from website and documents. It handles routine questions and bring me into the conversation only when a human is actually needed.
That’s what Respond Helper is for. Not to replace you, but to take repetitive support off your plate so you can stay responsive without spending your day in the inbox..
For small businesses, every customer interaction matters. If AI is going to represent your business, it has to be accurate, reliable, and know when to hand the conversation back to you. That's the standard I'm building toward.
If you try Respond Helper and it isn't the right fit yet, I'd love to know why. I read every piece of feedback.
David Nge
Founder, Respond Helper
Simple, transparent pricing
Start free, upgrade when you're ready.
Starter
- 2,000 messages / month The number of AI-generated replies your chatbot can send to customers each month across all conversations.
- 1,000 pages of content Total pages of content you can use to train your AI — including web pages, uploaded documents (PDFs, DOCX), and manual entries.
Growth
- 8,000 messages / month The number of AI-generated replies your chatbot can send to customers each month across all conversations.
- 5,000 pages of content Total pages of content you can use to train your AI — including web pages, uploaded documents (PDFs, DOCX), and manual entries.
Scale
- 30,000 messages / month The number of AI-generated replies your chatbot can send to customers each month across all conversations.
- 10,000 pages of content Total pages of content you can use to train your AI — including web pages, uploaded documents (PDFs, DOCX), and manual entries.
Custom
Need higher limits, dedicated support, or custom integrations? We'll build a plan around your business.
Frequently asked questions
Respond Helper is an AI support agent for your business. It learns from your website, help docs, FAQs, and PDFs, then instantly answers customer questions using only the information you've provided.
Add your website URL, documents, or past conversations to Respond Helper and it will automatically fetch the content and learns from them. Then, install one small code snippet on your site. Once it’s live, it answers questions 24/7 from your content and can guide visitors toward booking, signing up, or getting in touch.
Most businesses are live in under 10 minutes. Add your website, let the agent train on your content, then paste one line of code into your site.
No. Setup is mostly copy-and-paste, and we provide step-by-step guides for platforms like Shopify, WordPress, Wix, Squarespace, and Webflow.
Today, Respond Helper works as a chat widget on your website. Support for other platforms are coming soon, and every channel uses the same knowledge base.
Anything covered in your content — including pricing, shipping, returns, product details, policies, how-to steps, and booking questions. If the answer exists in your site or docs, Respond Helper can find it and explain it clearly.
It says it doesn’t know instead of guessing. The conversation is then handed off to you (or your team) with the full transcript, a summary, and the customer’s contact details if they leave them.
Respond Helper answers only from the content you provide. If it can’t find a reliable answer, it says so rather than inventing one. We also test every release against hallucination before it ships.
Respond Helper answers from your business content, not the open internet. That keeps replies focused, lets customers see where answers came from, and helps move conversations toward outcomes like bookings, quotes, and leads.
Yes. You can build and test your AI support agent for free. Review its answers, tweak its responses, and keep improving it until it's ready. Upgrade only when you want to launch it on your website.
Respond Helper supports 50+ languages, including English, Spanish, French, German, Portuguese, Chinese, Japanese, Korean, Arabic, and Hindi. The AI agent detects the language your customer uses and replies in kind.
When the AI can’t answer a question, you’ll be notified and the conversation can be sent to your inbox or helpdesk. Jump in, reply as yourself, then hand it back to the AI when you’re done. It picks up right where you left off. You can also disable AI replies for any conversation.
It moves conversations forward by asking follow-up questions, recommending next steps, collecting lead details, and guiding customers to take actions
Still have a question? Email us and we'll help.
Your customers are already asking
Put the answers you've already written to work — tonight, this weekend, whenever they show up.
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