Business info tells your assistant who it works for. It is also how the assistant knows which questions to answer and which to turn down: anything unrelated to your business gets a short, friendly redirect instead of an answer.
We may have filled this in already
If you imported your website, we read your home page and filled in what we could find. Open the source and check it before you go live.
We never overwrite what you typed. Edit any field and save, and your version wins from then on.
How to add business details
- Open Knowledge Base and select Add source.
- Choose About your business.
- Fill in the fields below.
- Select Save business info.
The fields
Business name — The name customers know you by.
Description — Describe what you sell, who it’s for, where you operate, and when you’re open.
Example:
We are a family run bakery in New Jersey. We sell sourdough bread, pastries and custom celebration cakes. Open Tuesday to Sunday, 8am to 6pm. Closed Mondays. Custom cakes need 3 days notice and start at $120. We deliver within 10km for $15, free over $150.
Address — Your street address, so the assistant help with directions.
Email — Your contact email.
Websites — Add one or more website links. Separate multiple sites with commas.
Edit later
Business info is a single source. To update it, find it in your knowledge base list and select Edit from the row menu. This opens the same form again.
What to do next
Add Common questions for the anything this description does not cover.